I can remember my Dad advising me that,
“If you are loyal to the company you work for, put in the hard work
needed, then advancement, growth and success will come.”
It worked for him. It worked for him
because back then, companies realized that keeping good people meant
you had to give loyalty back to those who showed
it to you. It was a two way street and those companies that practiced
this held onto their best people. Business, if it were smart and saw
beyond the next quarter's profit statements, took a longer and wider
perspective.
Not for some companies though.
A friend, who works for a private
energy interest, was asked to put in over two days worth of work
during the recent blizzard. If getting into work was going to be a
problem, and it was for many, then sleeping over and living there,
would solve that. The company would have, at the minimum, people
there to run the operations. The generators would run, data closely
watched and any problems could be solved.
Now that the blizzard had peeled away
to Nova Scotia, the work needed was done, things got back to normal.
That until the director saw his labor costs for having people stay on
twenty four hours a day. He then sought ways to cut the pay of those
who agreed to stay on.
He wasn't going to pay them for the
entire time they stayed.
This was against the implied agreement
he made with the employees.
After a raucous argument and the
promise that administration was going to dig their feet in the ground
on this issue, the union was called. It was assumed that the union
would yank the balls off administration if they attempted to do this.
The people who stayed over would be paid.
Too late, the damage was done.
I was told that many were happy that
the pay issue was solved, but they were focused on the very
first reaction of management, which was to cut pay. The
first, true and heartfelt action by the company was to screw their
own people. This naked exposure of their disloyalty could not have
been more openly displayed. They shown their authentic selves in the
brightest of light.
“Fuck.Them.And.What.They.Want.” was
the response heard from more than a few employees.
Team building does not include treating
your own as adversaries.
As far as perception management? Any
future attempts to say they want to nurture the
“team” will be met with disbelief.
Had my Dad been alive and working at
the plant, he would've been shocked. He'd leave and besmirch their
name to any and whoever.
You can say that, “Well, times are
different now.” I'd say 'yes and no' to that. Here's what's not
different though, human nature. People are still going to react like
they've always done.
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